SalesSling

Getting Started 2

• What's the best way to get started with SalesSling?
• System Requirements

Contacting Us 1

• Our contact details

Common Dispositions 7

• Callback (Calendar Event)
• Appointment (Calendar Event)
• Redial
• Voicemail Drops
• Automated Email

View all 7

Campaigns 4

• Creating a New Campaign
• Adding Contact Lists
• Assigning Permissions
• Adding Scripts

Phone Numbers 5

• Enabling Local Presence Numbers (Smart Matching)
• Adding Direct Dial Numbers
• Adding Campaign Numbers
• Adding Phone Numbers
• How Local Presence Works

Reporting 1

• Report Overview

User Management 6

• Adding a User
• Assigning Campaigns To Users
• Call Whispering & Barging
• Live Call Monitoring
• Changing Passwords

View all 6

Voicemail 3

• Voicemail Setup: Individual Users
• Alternate: Setting Up Voicemail By User Group
• Setting Up System-Wide Voicemail

FAQ's 3

• How do I Import Lead Lists?
• How do I create a new campaign?
• How do I export contacts?

Voicemail Drops 0

Common Tasks 7

• Checking Voicemails
• Logging In
• Making Calls
• Entering the Predictive Dialer
• Set a personal Voicemail Greeting

View all 7

Dialing 3

• Preview Dialing
• Auto Dialing/Power Dialing
• Predictive Dialing

FAQ's 6

• What do I do for audio issues or issues with my phone?
• My microphone is not working
• What is the difference between Predictive, Preview, Auto, and Power dialing?
• Microphone not working after a Windows update
• Advanced - Windows Mic settings

View all 6

Managing Contacts 2

• Add a phone number to internal DNC list
• Manually add a Contact

Sales Funnel 1

• Manually add a Lead to the Sales Funnel

Email 1

• Adding Templates

Campaign Configurations 4

• Campaign Edit - Dialer Setup
• Editing Campaign Dispositions
• Setting up Agent Scripts
• Adding Custom Fields

Other 2

• Reassign 'owned' Contacts
• Clear Cache

Zapier Integration 1

• How to setup Zapier Integration

Welcome 1

• Read Me!

Chapter 1: Logging In 2

• 1.1 - Logging In
• 1.2 - Enabling Microphone

Chapter 2: Agent Dashboard 6

• 2.0 - Agent Dashboard
• 2.1 - Your Performance
• 2.2 - Campaigns
• 2.3 - Predictive Dialing
• 2.4 - Leaderboards

View all 6

Chapter 3: Making Calls 6

• 3.0a - Which Dialer Will I be Using?
• 3.0b - Contact Screen
• 3.1 - Contact Information
• 3.2 - Web Phone
• 3.3 - Dispositions

View all 6

Chapter 4: The Funnel 2

• What is the Funnel?
• Working Leads

FAQ's 0